..Any time we encounter an operational surprise, something that happened in operations that we didn't expect, there's an opportunity for us to discover how the observed system behavior deviated from our mental model of how the system is supposed to behave https://t.co/P7XVagAWWw

..Any time we encounter an operational surprise, something that happened in operations that we didn't expect, there's an opportunity for us to discover how the observed system behavior deviated from our mental model of how the system is supposed to behavehttps://t.co/P7XVagAWWw

— Kamal Mustafa (@k4ml) March 5, 2020

from Twitter https://twitter.com/k4ml

March 05, 2020 at 08:15AM
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